First we contacted Jill last January because we were looking at buying a new house.
We completed a transaction last summer with Jill and since have been new home owners. Jill was fantastic throughout this process.

This Autumn I made necessary updates to my condo (old place we used to live) and put it for sale. Unfortunately, the market slowed down quite a bit and I have not managed to sale the condo as of now.

The condo mortgage renewal is due for January 1st 2025. In order to renew the condo mortgage and benefit from the best deal for my needs I contacted Jill Craig for her expertise. We got along well over the last transaction and I was very satisfied with her expertise, level of knowledge and professionalism.

Jill did not hesitate to contact me back to gather more information about my situation.

Through the process Jill realized that we overlooked a detail and that doing business with her would be detrimental to my financial situation. Jill recommended that I renew my mortgage with my current lender to avoid any trouble.

Regardless of the fact that I could not do business directly with her, Jill still explained to me every detail of what I was required to do and even took a second look at the agreement I had signed to make sure I had chosen the right option for my situation. Jill took the time to explain to me how my current lender works with rate adjustments (variable), how it would be reflected on my regular payments, and what penalty I should expect when I sell the condo based on the product I chose with my current lender.

Jill did not need to go great lengths in helping me since my business was directly with a lender for whom she was not getting any returns. But, Jill still spent over an hour on the phone, on her own time explaining everything I needed to know.
That’s the level of commitment to satisfaction Jill abides by. When she answers the phone for you, regardless of the outcome, she will give her very best to provide you with the knowledge you need to make the best decision for your personal needs.

I recommend Jill Craig wholeheartedly and my wife and I will keep reaching out to Jill for advice concerning mortgages. She’s the best.

Five star service!!!

Jill has been working with our family, for 2 decades, on mortgages for multiple family homes. She provides EXCEPTIONAL client service, will always go the extra mile, prompt replies, is always willing to take the time to get to know her client’s needs and strategize on how to tailor to them best, to help them realize their realty dreams!

Jill’s innovative approach, and attention to detail on each deal! Tied together with her decades of experience in the industry, she not only creates full trust throughout the process with her clients, but you know that she is always proactive with ensuring all the moving parts are lined up, for the mortgage funds to be disbursed on schedule.

We are lucky to have her on our team & will use her on any future mortgages or HELOCs for our family.

Cheers!
The Hennessy Family
Ottawa, Ontario

I have been using Jill Craig as my mortgage broker for well over 15 years now and she is the only one I will trust with my mortgage needs. Between my personal home and my investment properties I am always extremely happy with the wealth of knowledge Jill brings to the table each and every time. Her professionalism and dedication to getting the best products available always makes it an easy and worry free process. I look forward to working with her in the future.

David Pettit

I would like to say a BIG thank you to Jill Craig, who worked night and day to accommodate the quick closing date we needed in order to move into our new home before the birth of our little one. She is incredibly knowledgeable, genuine and easy to work with. Jill truly made the experience of finding the best mortgage lender and terms available as stress-free as possible. We look forward to working with her for years to come.

My husband and I have been using Jill for several years now and she is absolutely the best!

Jill and her team are personable and very professional! Even during that stressful time they were able to keep us calm and on track. Bigger bonus is they were able to get us the best rates.

We would highly recommend Jill and her team for all of your mortgage needs.

Signed one happy client.

-Tammy O

I cannot say enough about Jill and the invaluable service she was
able to provide me with my mortgage needs. This is the second house
she has helped me with, and her expertise in navigating through all
the complexities and processes of a mortgage are outstanding. Jill has
always been just a call away and has never minimized any questions I
had. She simplified her explanations, and took the time to go over
all the paperwork with me, while putting my mind at ease. I trust her
100% and can only say that everyone needs a Jill!!! I am more than
happy to highly recommend her to my family and friends.”
-Sylvie R

I have recently had the pleasure of dealing with Jill Craig in arranging a mortgage on a secondary property purchase. I am more than delighted to recommend Jill as the most professional, informed, knowledgeable and well respected mortgage broker in the Ottawa region. I was treated with integrity and respect and all arrangements for the new mortgage were arranged in a timely manner to my complete satisfaction. It would be my pleasure to deal with Jill again in the future as the need arises.
-M. Noel

I have been dealing with Jill Craig and her colleagues for many years and have had wonderful service in every way. At my retirement last year, I sold my home in Calgary to move back to Ontario to care for my aging and ailing mother. I had renewed a supposedly “portable” mortgage on the Calgary house fairly recently, so thought I would continue with that bank and “port” the mortgage to a new property (so did not consult Jill). Things happened very quickly with the sale and purchase, but my dealings with the online banking service went down hill quickly in the last couple of weeks before closing. Though in all my working life I have retained an excellent credit rating, have never missed a payment and have a good pension, this bank treated me in ways that were humiliating. There were several examples of what seemed to be very poor communication at the bank leading to extremely bad service. After moving and settling in, I shared my experience with Jill for her information and perhaps to spare others. Jill suggested I consider switching my mortgage if she could find me a better rate and better terms. I was thrilled with this possibility and Jill indeed found me a great offer that allows me to save money even after paying a penalty for an early pay out. Jill was extremely respectful and sympathetic and patient as we completed the paperwork. I am very satisfied with the new mortgage. I recommend Jill Craig at Dominion Lending to everyone I know.
-Mary

I strongly recommend Jill Craig for your mortgage needs. Not only was Jill able to get the best mortgage rate for my first mortgage, but for my second one as well! The banking institution I was with for 20+ years could not compete with the rates Jill had found for me. Most importantly, Jill was always efficient and my questions were never too basic for her. Her approachability and concern for the client is a hallmark, and her competitive rates is the reason she is my broker of choice for two mortgages, as well as a mortgage renewal. I have highly recommended her to family and friends.
-Jackie L

This was the first time I did business with Jill or even a broker for that matter. Since the first time I talked to her, I knew I could trust her. I was also pleasantly surprised by her professionalism. She helped my family when we were in deep trouble. She was always there, even late at night. Always available, quick to answer, on the phone or by email, whenever I needed her or had a question. She was very patient. She spent a lot of time with me explaining everything from “a to z”, going through the papers one sheet at a time. I‘m really happy with the way it turned out. I will definitely call her in five years and I will recommend her to anyone who needs a broker. I’m very grateful I met her. Thanks so much for everything you did for my family Jill.
-Chantal B

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